What are the requirements for online SAP CRM training?

No particular prerequisites are needed. An understanding of the sales marketing, sales, or customer service procedures is beneficial but isn't required. This SAP CRM training begins with the basics and progresses to more advanced topics, making it a good choice for beginners as well as experienced SAP professionals.

Which version of SAP CRM will be covered during the course?

The training will cover the most current SAP CRM features on S/4HANA that include WebUI improvements and AI-powered analytics middleware updates, as well as the integration of SAP S/4HANA. Training will cover the latest production capabilities as well as new feature releases for 2025.

Does the course work for professionals working with a little duration?

Yes! We provide flexible scheduling, including Saturday and weekday classes and self-paced learning options. The sessions are recorded and are available for lifelong access to help you learn at your own pace.

What is current demand on the job market for SAP CRM specialists?

Demand for SAP CRM professionals is robust and increasing. Companies are investing heavily in solutions to manage customer relationships and SAP CRM professionals are in high demand throughout IT consulting, IT services and even the corporate sector.

What kind of salary could I anticipate after completing SAP Training in CRM?

In India the range is between Rs8 and 28 LPA for technical and functional roles, based on previous experience. In the UK and US: $85K-135K for consultants with experience, and higher salaries for integration specialists and architects.

Which businesses are currently looking to hire SAP CRM specialists?

Top consulting companies (Deloitte, Accenture, PwC, EY, IBM) technology leading companies (TCS, Infosys, Capgemini, Wipro, HCL) and multinational corporations (SAP, Siemens, Microsoft, Amazon) are actively seeking SAP CRM experts.

What is SAP CRM a suitable career option in the coming 10-years?

Yes. As customer satisfaction becomes the top priority for business, SAP CRM experts will remain vital for the modernization as well as integrated CRM systems, which will provide long-term career prospects.

What happens if I don't receive a accreditation after completing this SAP CRM program?

Yes, you'll receive an official certificate of completion for your professional course by our institution. We also assist you in the process of preparing for the official SAP Salesforce certifications.

What do you think will be the most difficult part of passing the SAP CRM exam

The hardest part of passing the SAP CRM exam is mastering real-world scenarios—like integration with ECC, Middleware, and customizing processes. It’s more about applying concepts in practice than just theory.

Can I have access to the actual SAP CRM software during my training?

Yes, we give access 24/7 to SAP CRM practice environments that allow practical training in the configuration process, WebUI, and integration scenarios.

How will integrations be handled?

The training will cover middleware integration with CRM-S/4HANA, real-time analytics, data replication and data synchronization for customers.

Do you have any requirements for technical coding for SAP CRM?

SAP CRM is primarily built on configuration. Technical roles could require ABAP to support BAdIs and enhancements or BOL/GENIL development. However, our courses cover technical and functional skills.

Which kind of technical configuration will I require to run SAP CRM Online Training?

Computer with a stable internet connection, a current software, as well as audio/video. Access to all SAP CRM access and management is made available via the cloud.

What happens if I don't attend a live class?

All classes are recorded and accessible for lifelong access. You are able to catch up at any time and take part in make-up sessions for important subjects.

Do you provide assistance following completion of the course?

Yes! We provide access for life to training materials, question-clearing sessions, assistance in job-placing and a membership to the SAP CRM alumni community.

What is the best way to handle doubts during the course?

We provide a variety of options for live Q&A sessions during classes, dedicated slots to clear doubts as well as online support via email, forums for discussion and one-on-one coaching from trainers.

Master SAP CRM with End-to-End Online Training

Elevate your career in customer relationship management with our SAP CRM Comprehensive Implementation Training, designed to equip you with practical skills through project-driven learning. This program covers all essential CRM modules, including master data configuration, business transaction processing, sales and marketing automation, service management, and CRM middleware administration. Learn from experienced SAP CRM professionals and gain the expertise needed to successfully implement, customize, and support SAP CRM solutions that drive customer engagement, streamline sales processes, and enhance service delivery.

Online Instructor-Led/Self-Paced Training

Experienced SAP CRM Consultants with Industry Expertise

24/7 Access to SAP CRM Practice Environment

Real-Time Project Scenarios and Case Studies

Guided Project Implementation & Documentation

Resume Preparation & Job Assistance

SAP Global Certification Guidance

Lifetime Access to Session Recordings & WA Community

Master SAP CRM Training

Join our live demo session to learn more

40+ Hrs

Duration

200+

Learners Enrolled

4.8/5

Rating

Module Overview

Our SAP CRM Training program offers a detailed, hands-on curriculum designed to build mastery across the full CRM lifecycle—from foundational master data and system customization through sales management, marketing automation, service operations, and middleware configuration. The program prepares participants to effectively design and execute CRM processes that align with business goals and customer expectations.

Key Learning Outcomes

Configure core CRM master data elements such as business partners, organizational models, territory management, and product masters for accurate customer insights and operational efficiency.
Manage CRM business transactions including activity management, transaction type customization, and generic functionalities to support diverse customer engagement scenarios.
Design and implement process controls involving partner determination, pricing strategies, output actions, and CRM billing configurations to optimize sales and service workflows.
Administer CRM middleware components focusing on replication administration, lead and data management, status tracking, and handling incompletion logs for seamless data synchronization.
Execute sales processes from opportunity management to quotation handling, order processing, and contract lifecycle management, ensuring sales effectiveness and revenue growth.

Advanced Learning Outcomes

Customize advanced partner determination and pricing rules to reflect complex sales scenarios and customer-specific agreements.
Automate marketing campaigns with segment builder functionality, dynamic profile creation, and automated product and offer proposals tailored for B2B and B2C contexts.
Optimize middleware replication and lead management workflows to ensure data accuracy and support real-time CRM performance monitoring.
Handle complex sales contract administration including renewal management, amendment processing, and fulfillment tracking to enhance customer satisfaction.
Implement robust service order management procedures incorporating complaint resolution, return processing, and preventive maintenance within SAP CRM.
Utilize enterprise intelligence features to generate actionable insights and support strategic decision-making in customer engagement.

Module Curriculum Download PDF

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Why SAP CRM is a Must-Have Skill for SAP Professionals

In today’s customer-driven world, companies rely on advanced CRM solutions to manage sales, service, and customer engagement. SAP CRM has become a critical skill for SAP professionals in sales, marketing, and customer service domains. As organisations shift from traditional systems to digital-first customer relationship management, SAP CRM empowers professionals to stay relevant, deliver better customer experiences, and accelerate career growth. From global enterprises to mid-sized companies, SAP CRM is central to driving customer satisfaction, loyalty, and revenue growth worldwide.

Explosive Market Growth

The adoption of SAP CRM solutions has surged as businesses embrace digital sales, omnichannel marketing, and automated service processes. With rising investments in CRM platforms, SAP CRM has become one of the most in-demand SAP skills, powering customer engagement strategies globally.

Impact: Market demand for SAP CRM skills has increased 210%

Premium Salaries

SAP CRM professionals are earning premium packages due to their ability to drive customer-centric transformation. In India, SAP CRM consultants earn an average salary of ₹19.5 lakhs per year, with top performers reaching ₹35 lakhs. In the USA, salaries range between $120K and $185K annually, averaging $95 per hour.

Impact: Average SAP CRM consultant salary is ₹19.5 lakhs per year in India

Global Opportunities

SAP CRM is implemented by Fortune 500 companies across industries like banking, retail, telecom, automotive, and consumer goods. With cloud and hybrid CRM adoption, certified professionals are gaining opportunities to work on global implementation projects, consulting roles, and leadership positions.

Impact: SAP CRM drives customer engagement at Fortune 500 companies

Future-Ready Skill

SAP CRM will play a crucial role in delivering personalized, data-driven engagement. Professionals skilled in SAP CRM configuration, integration, analytics, and cloud migration are securing long-term job security and rapid career growth in the digital economy.

Impact: Most companies are moving to cloud-based CRM solutions

Career Growth After SAP CRM Training

SAP CRM Functional Consultant

₹18-40 LPA $110K-170K

Functional Consultant with 4–7 years experience

Business PartnerSalesMarketingService

CRM Sales Specialist

₹12-32 LPA $90K-135K

Sales Specialist with 2–4 years experience in sales process design and management

OpportunityOrderContract Management

CRM Marketing Analyst

₹8-20 LPA $70K-110K

Marketing Analyst with 3–6 years experience in campaign planning and automation

Campaign ManagementTarget Group Creation

CRM Service Manager

₹15-35 LPA $95K-145K

Service Manager with 4–7 years experience in customer service and complaint handling

Service OrderInstalled BaseComplaints

Payment Methods

We make it easy for you to pay for your SAP training, offering a range of secure and convenient options. Whether you like using net banking, credit or debit cards, UPI, digital wallets, bank transfers, EMIs, or even offline payments, you can pick the one that works best for you. Every transaction is safe and encrypted, so you can relax and focus on what really matters—your learning journey.

EMI

Credit & Debit Card EMIs

Available

No-Cost EMI

Zero interest EMI options

Available

Low-Cost EMI

Low interest EMI plans

Available

Card Payments

Credit / Debit Cards

Available

UPI

UPI, BHIM, RuPay, IMPS

Available

Net Banking

60+ banks supported

Available

Bank Transfer

NEFT / IMPS / RTGS / BBPS

Available

Who This SAP CRM Training is For

Primary Audience

CRM consultants and professionals responsible for managing customer relationships
Sales and marketing executives looking to optimize business processes with technology
Service managers focusing on improving customer support and retention
Technical professionals transitioning to CRM solution consulting
Project managers and business analysts driving CRM implementations

Secondary Audience

Technical professionals planning to make the transition to SAP positions in CRM.
Pre-sales and solution architects looking to strengthen their CRM knowledge for client-facing roles
Software testers and support engineers working on CRM-related projects who need functional understanding
Entrepreneurs and startup owners who want to implement effective customer management strategies using SAP CRM

Hands-On Labs and Real-World Projects

Gain practical exposure via projects that simulate real-world CRM operations, enabling you to apply theoretical knowledge with confidence.

Business Partner and Organizational Model Setup

Create and maintain business partner records, build organizational hierarchies, and configure territory and product master data.

Sales and Marketing Management

Manage opportunity pipelines, configure quotation and order processes, design marketing campaigns, and automate customer segmentation.

CRM Middleware Administration

Execute lead replication, data and status management, incompletion log monitoring, and synchronization with backend systems.

Service Module Operations

Configure installed bases, service contracts, entitlements, complaint tracking, service order lifecycle, and in-house repair workflows.

Integration diagram will be displayed here

Certificate of Participation

After completing the course, you will be awarded a Professional Course Completion Certificate from Best Online Career stating:

Attended live training sessions and participated in hands-on lab work.
Completed project work showcasing skills and knowledge through practical, hands-on exercises.
Proficient in Business Partner Management, Sales Order Processing, Opportunity & Contract Management, Campaign Management, Service Orders, Complaint Handling, and CRM–ERP Integration.
"This is to certify that [Insert Full Name] has successfully completed the [Insert Course Name], having attended end-to-end training and modules on Business Partner Management, Sales Order Processing, Opportunity & Contract Management, Campaign Management, Service Orders, Complaint Handling, and CRM–ERP Integration."

Know more about Master SAP CRM Training, Career Prospective, Course Customization & Course Fees

Training Schedule & Formats Available

Choose the training format that best suits your learning style and schedule

POPULAR

Live Instructor-Led

Working Professionals seeking comprehensive training

Schedule:

Weekdays (Mon - Fri) - 1.5 hours, Weekend Batches: Saturday & Sunday | 3 hours/session

Inclusions:

Live Classes + Materials + Lifetime Recording Access + Job Support + Real System Access

Fast-Track Premium

Professionals needing quick certification

Schedule:

Fast-Track Plan: Daily customized session plan

Inclusions:

Accelerated Training + Live Q&A + Full Project Lab Access + 1-on-1 Mentoring

POPULAR

Self-Paced Learning

Designed for busy professionals who want maximum flexibility without compromising on quality

Schedule:

Learn at your own speed and your own time

Inclusions:

Lifetime Access to Recordings + Materials + Q&A Add-on Optional + Self-Study Support + Flexible Timeline

Corporate Training

Organizations training multiple employees

Schedule:

Companies can customize the format & schedule as per the requirement

Inclusions:

Customized Curriculum + Dedicated Trainer + Team Coordination + Flexible Schedule

What Our Learners Say

"I had been working in SAP SD for years, but I felt stuck with no growth. Midway into the training, I realized how powerful CRM is when combined with analytics and middleware. The trainer’s interview tips gave me the final push, and today I am proud to be working as a technical consultant in the USA."

Career Transformation:

Before

SAP SD Consultant

3 months

After

Technical Consultant

Ameer

Technical Consultant

USA • SAP CRM

+40% Hike✓

"At first, I doubted if someone from a pure sales background could ever switch to SAP CRM. There were days when technical terms confused me. But the step-by-step teaching and analytics-focused modules made the transition smooth. Today, I’ve moved from Sales Executive to CRM Analytics Expert at a multinational firm."

Career Transformation:

Before

Sales Executive

1.5 months

After

CRM Analytics Expert

Sayli Kumari

CRM Analytics Expert

Delhi, India • SAP CRM

+30% Hike✓

"I faced rejections for global roles due to limited experience. Project-based training changed that, and in under 5 months I secured a role in the UK as HR Functional Lead."

Career Transformation:

Before

HR Executive

1.5 months

After

HR Functional Lead

Priyanka Choudhary

HR Functional Lead

Banglore, India • SAP CRM

+35% Hike ✓

"Before the training, SAP CRM concepts felt scattered. The training gave me a clear path with real-time CRM–S/4HANA integration, helping me clear my exam on the first attempt and secure a role at a multinational consulting firm in Bangalore."

Career Transformation:

Before

SAP Associate

1.5 months

After

SAP CRM Consultant

Aniket Sharma

SAP CRM Consultant

Bangalore, India • SAP CRM

+50% Hike ✓

Master SAP CRM with End-to-End Online Training

Module Overview

Key Learning Outcomes

Advanced Learning Outcomes

Module Curriculum Download PDF

CRM Customer Relationship Management

Customer Interaction Management

Customer Retention Management

CRM Platforms

CRM for Hospitals

CRM for Banking

CRM Portal

Check if your resume matches this role

Why SAP CRM is a Must-Have Skill for SAP Professionals

Explosive Market Growth

Premium Salaries

Global Opportunities

Future-Ready Skill

Career Growth After SAP CRM Training

SAP CRM Functional Consultant

CRM Sales Specialist

CRM Marketing Analyst

CRM Service Manager

Payment Methods

EMI

No-Cost EMI

Low-Cost EMI

Card Payments

UPI

Net Banking

Bank Transfer

Who This SAP CRM Training is For

Primary Audience

Secondary Audience

Hands-On Labs and Real-World Projects

Business Partner and Organizational Model Setup

Sales and Marketing Management

CRM Middleware Administration

Service Module Operations

Certificate of Participation

Training Schedule & Formats Available

Live Instructor-Led

Fast-Track Premium

Self-Paced Learning

Corporate Training

What Our Learners Say

Career Transformation:

Ameer

Career Transformation:

Sayli Kumari

Career Transformation:

Priyanka Choudhary

Career Transformation:

Aniket Sharma

Frequently Asked Questions

What are the requirements for online SAP CRM training?

Which version of SAP CRM will be covered during the course?

Does the course work for professionals working with a little duration?

What is current demand on the job market for SAP CRM specialists?

What kind of salary could I anticipate after completing SAP Training in CRM?

Which businesses are currently looking to hire SAP CRM specialists?

What is SAP CRM a suitable career option in the coming 10-years?

What happens if I don't receive a accreditation after completing this SAP CRM program?

What do you think will be the most difficult part of passing the SAP CRM exam

Can I have access to the actual SAP CRM software during my training?

How will integrations be handled?

Do you have any requirements for technical coding for SAP CRM?

Which kind of technical configuration will I require to run SAP CRM Online Training?

What happens if I don't attend a live class?

Do you provide assistance following completion of the course?

What is the best way to handle doubts during the course?

Module Overview

Key Learning Outcomes

Advanced Learning Outcomes

Module Curriculum Download PDF

CRM Customer Relationship Management

Customer Interaction Management

Customer Retention Management

CRM Platforms

CRM for Hospitals