1.Cloud-Based Architecture: SAP C4C Technical is hosted in the cloud, offering scalability, accessibility, and reduced infrastructure management for organizations.
2.Integration Framework: SAP C4C provides a comprehensive integration framework that allows businesses to connect C4C with other SAP systems and third-party applications. This includes support for RESTful APIs and OData services.
3.Customization and Configuration: Technical users can customize and configure C4C to adapt to specific business processes, including custom fields, forms, workflows, and business rules.
4.User Interface (UI) Customization: C4C technical training offers tools for customizing the user interface, allowing businesses to tailor the system's look and feel to suit different user roles and needs.
5.Data Migration Tools: C4C includes data migration tools and templates for importing existing customer data into the system during implementation.
6.Extension Capabilities: Businesses can develop extensions and add-ons to expand the functionality of SAP C4C, meeting unique business requirements through custom coding and application enhancements.
7.Reporting and Analytics: Technical users can create custom reports and analytics to gain insights into customer data, utilizing built-in reporting tools and the ability to integrate with other reporting solutions.
8.Mobile Access and Development: SAP C4C supports mobile access and allows for the development of custom mobile applications for CRM-related tasks.
9.Security and Compliance: C4C technical training provides a range of security features and configurations to help ensure data security and compliance with industry and regulatory standards.
10.Performance Optimization: Technical teams can monitor and optimize the performance of SAP C4C, ensuring that the system meets the organization's performance and efficiency requirements.
11.Workflow and Automation: Businesses can design and configure custom workflows and automation rules to streamline and standardize customer-related processes.
12.Data Exchange: SAP C4C enables data exchange with external systems through various mechanisms, such as APIs, web services, and middleware integration.
13.Extensibility with the SAP Cloud Platform: Integration with the SAP Cloud Platform allows for further extensibility and development capabilities, enabling more complex and customized solutions.
14.Data Synchronization: SAP C4C supports data synchronization between C4C and SAP S/4HANA or SAP ERP systems, ensuring consistent and up-to-date information. Single Sign-On (SSO): C4C offers SSO capabilities, simplifying user access and enhancing security.